Reception / Administrator - Durham, United Kingdom - Gem Partnership Ltd

Gem Partnership Ltd

Verified Company

Durham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting for an experienced Administrator with Reception experience to join Durham University.

3 months temporary with an extension and permanent a possibility.

35 hours per week - Monday to Friday 8am - 4pm

Reception Administration, residential & student services

Work from the Reception helpdesk to provide frontline residential services and operational functionality, working to agreed procedures and as part of a wider team.
Provide a responsive and professional service to a wide range of stakeholders, including student applicants, current students, residents, visitors and internal and external colleagues through a range of communication methods.
Provide a welcoming and efficient service to B&B and conference guests in coordination with Housekeeping and Conference & Events Manager.
Support the Office Manager in managing the accommodation and admissions processes throughout the year.
Act as first point of contact for incidents and emergencies, signposting and escalating to relevant staff as required.
Be aware of student support structures and processes for signposting and referrals, and when required, request an appointment on behalf of students to Student Support staff. Administrative support
Working as part of a team to ensure the smooth running of administrative processes to support student and business activities, including liaison with a wide range of internal and external stakeholders.
Provide administrative support as required, including maintaining databases, with a high attention to detail.

Other

Maintain awareness of and compliance with regulations and procedures.
Maintain continuing professional development.
Undertake all other duties appropriate to the grade and role, as directed by the Office Manager.

A DBS check will be completed and first aid training will be provided.