Operations Coordinator - Camberley, United Kingdom - Fourwalls

Fourwalls

Verified Company

Camberley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Specification
Operations Coordinator

We are looking for a well organised Administrator to join our Operations team in Camberley.

You will be responsible for supporting a team of photographers delivering services to our clients; co-ordinating and scheduling their workload; understanding client requests and managing internal and external communications.

This is a fantastic opportunity for a well-organised co-ordinator to join Fourwalls; an exciting, innovative and rapidly expanding business offering a wide range of property marketing and surveying services to estate agents, surveyors and architects including photography, floor plans, EPC's and CGIs.

Main responsibilities

Booking jobs from clients onto our online CRM system
Organising diaries for our network of employed and freelance photographers
Sending appointment confirmations and preparation guides to clients
Liaising with clients and other departments on photographers' availability
Following up outstanding orders
Working closely with the local Regional Photography Manager to improve the photographers utilisation and performance
Creating and monitoring Excel reports (e.g. utilisation report, EPC upload report) and informing the relevant departments of the results
Performing other office duties to assist the operations department from timetotime as needed

Experience Required

Proven experience supporting a team in an administrative capacity
Experience of scheduling tasks, diary management, workforce planning essential

Specific skills & attributes needed

Great attention to detail with a thorough and methodical approach to tasks
Ability to work independently as well as a team
Ability to problem solve
Excellent organisational skills
Enthusiasm and willingness to learn
Customer service focus
Willing to show initiative
Attention to detail and accuracy
Excellent phone manner and communication skills
The ability to remain calm under pressure
General business skills (use of Microsoft Office, CRM system, filing, diary management)

Other
Report to Paige Ogden (General Operations Manager) in all of the above.

Location:
Flexible working from our offices in Camberley and from home

Hours: 40 hours per week (8.30am - 5.30pm)

Salary:
Ranging from £22,000 - £24,000 (depending on experience)

Contract:
Permanent

Holiday: 20 days (plus Bank holidays) will increase with each year of service, up to a maximum of 25 days

Benefits:
Company pension, Bupa Cash Plan policy, Employee Assistance Programme, Incentive Schemes, Mental Health First Aiders, Paid company socials