Operations Executive - London, United Kingdom - ihateironing

Description

About ihateironing:

We are a small team based in Brixton and our service is available both in the UK and internationally.

We have big ambitions:

we are looking for humble, smart and proactive people who are excited at the prospect of rolling up their sleeves to help ihateironing continue its growth to become the 'World's leading dry cleaning and laundry service'.

Why ihateironing?
Join our company if you're keen to keep learning.

Join if you think your career will progress because you'll be given more responsibilities than elsewhere.

Join because you can't face working on meaningless projects or being given tasks without understanding their actual impact on the business and customers.

Join because you like the culture and you think you'll have fun.

Join because in three year's time when you look at this job and this company you'll feel proud and it will be part of how you got where you were going.

Join because, as we grow, our ability to reward you will grow and your income will grow with our success that you contributed to.

The Role:

As an Operations Executive your responsibilities will be varied and you'll support our Operations Team with the following:

• Preparing monthly reports
• Ensuring Partners and Drivers have all the supplies needed
• Developing and delivering App training to new partners
• Managing our mystery shoppers programme
• Analysing performance data and making recommendations for improvement
• Ad hoc project work

Requirements:

• You have a Bachelor's Degree or the equivalent experience in a similar role
• You have an exceptional attention to detail
• You are proficient in using a spreadsheet system ( i.e Excel, Google Sheets)
• You are confident in speaking with Dry Cleaners/Drivers both in the UK and abroad
• You have excellent written and verbal communication skills
• You are eager to learn and are willing to be involved in other areas of the business as needed

Benefits

• Salary: £23k to £27.5k per annum depending on experience
• Pension scheme
• Flexible work: 2 days per week at office, 3 from home
• Fully remote work in January and August
• Subsidised laundry and dry cleaning
• Opportunity for progression
• Great working environment with regular fun activities