Medical Information Specialist - London, United Kingdom - MSD

MSD

Verified Company

London, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are a global health care leader with a diversified portfolio of prescription medicines, vaccines, and animal health products.

Today, we are building a new kind of healthcare company - one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity, and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement, and teamwork.

As part of our global team, you'll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career
.

Role Purpose

This role has responsibility for answering medical information enquiries across a range of therapeutic areas and preparing scientific documentation for internal and external customers.
The role is responsible for all the activities related to the launch, implementation of Med Info & Intake Global System (MIIGS) and Polaris and integration with MMD system of record COVE and Pharmacovigilance PV Smart.
This role is also responsible for conducting all process assurance activities as they relate to the outsource provision of the designated point of contract (DPOC) to ensure the correct intake, classification and triage of enquiries and responses to medical information requests.

Key Responsibilities

Conducting all process assurance activities relating to outsource provision of DPOC and medical information
Generating bespoke responses to address third line enquiries and preparing scientific documentation for internal and external customers
Localising Global Scientific Response Documents (SRDs) for local use
Reviewing and approving UKspecific SRDs to respond to MI enquiries
Performing process assurance of SRDs
Providing internal resource for product knowledge and responds to internal scientific enquiries
Ensuring inspection and audit readiness for DPOC and MI activities
Supporting the technical and scientific review of promotional materials and nonpromotional materials for assigned therapeutic areas, ensuring compliance with ABPI Code of Practice, statutory and Company requirements
Ability to proactively resolve moderately complex problems
Ability to accurately interpret / critically appraise literature
Ability to prioritise effectively
Ability to work collaboratively within Medical Affairs and cross functionally with handling units, Regulatory, Marketing, Legal and External Affairs
Requires liaison with HCPs and patients in provision of medical information. Internal stakeholders include PV, CCHU, Global Security, Regulatory, Marketing, Legal, and External Affairs.

Qualifications and Experience

Bachelor degree in life science, Pharmacy, nursing or equivalent healthcare qualification
Pharmaceutical industry experience strongly preferred
12 years Medical Information experience
Writing scientific documents in a pharmaceutical company settin
Ability to translate analytical /critical appraisal skills and competence across therapeutic areas to add value
Ability to proactively engage with internal stakeholders
Ability to resolve moderately complex problems
Literature searching skills and IT literacy
Professional, very good communication skills both verbal and written, high attention to detail, good interpersonal skills

Required Professional Competencies
-
Business & Financial Acumen - understands and intelligently applies economic, financial and industry data to make business decisions that drive value for us and our customers.
-
Working Across Boundaries - thinks and acts beyond one's silo - bridges boundaries across teams, functions, divisions, geographies, external stakeholders, and customers.
-
Strategic Thinking - visualizes the way forward, identifying opportunities that add value to the work, to the business and to our customers.
-
Project Management - organizes work efforts by prioritizing tasks, using resources optimally, establishing appropriate deadlines and ensuring on-time delivery.
-
Productive Communication - plans and delivers ideas and information to others in a clear and impactful manner.
-
Problem Solving - gathers and analyses data and effectively responds to new, complex, or problematic situations; creates solutions that drive value for our company and our external stakeholders, incorporating innovative approaches where relevant.

Desirable core role competencies
-
Healthcare professional/provider, Market & Competitor Insights - ability to develop an understanding of science, medicine, clinical practice, and therapeutic areas to address external needs, beliefs and goals and understand market dynamics, unmet medical needs, competitor landscape and trends with the goal of improving overall business and patient outcomes.
-
External Stakeholder Engagement - ability to add value to one-time stakeholder interactions (e.g., formulary discussion, pipe