Client Liaison Officer - Wakefield, United Kingdom - Bridge-It Housing UK Team Ltd

Bridge-It Housing UK Team Ltd

Verified Company

Wakefield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Client Liaison Officer

Who we are - Bridge-It Housing
Bridge-It Housing provides housing and support to families, single males and females.

We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life around.

Responsibilities

Assist clients to identify clear routes to basic services that are available according to their individual circumstances
Providing advice and support on, Benefits, Education, Health, Employment and community involvement
Help clients ensure that they have copies of all necessary documentation relating to their refugee status (if applicable)
Provide advice about obtaining a national insurance number and opening bank/Post Office accounts
Assist clients to access and integrate with cultural/faith communities
Assist and encourage clients to make contact and develop networks with people
Liaise with statutory and voluntary agencies including a variety of landlords, training, education, health and employment providers
Assist in training volunteers to develop skills and knowledge to deliver a housing support service to clients
Encourage appropriate and acceptable behaviour from clients whilst using the service

Activities

Carry out
Risk Assessments with potential service users
Complete
Sign Up paperwork for new service users
Carry out regular
support sessions with your service users (minimum once every two weeks)
Attend
support sessions with external agencies (GP, addiction, mental health services)
Attending your allocated properties
twice per week to check on the welfare of your clients (Mondays & Fridays)
Complete
Client Contact Records after every communication with, or on behalf of a client

Managing Information

Maintain up to date and accurate documentation regarding client group and work undertaken
Contribute information necessary for monitoring and evaluation of the service
Maintain the confidentiality of staff and clients

Managing Self

To seek to work towards a best practice framework, continually evaluating service provision and adapting to needs of client group
To participate in personal and professional development
Manage time and prioritise workload
To work in a manner deemed to be fair and consistent

Other

To undertake any other duties that from time to time, may be reasonably required
To promote Equality and Diversity in all areas of activity and responsibility including employment and service provision

Job Types:
Full-time, Permanent

Salary:
£20,000.00-£21,000.00 per year

Benefits: