Salesforce Administrator - London, United Kingdom - Ventula Consulting Limited

Ventula Consulting Limited

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salesforce Administrator - 3 months contract - £500 per day (Outside IR35) - Hybrid - London
A Salesforce Administrator with Service Cloud, Lightning and Contact Centre experience is required by a global eCommerce company.
This role will focus on supporting the operations with a particular focus on the Contact Centre.

Key responsibilities:

Manage resources developing and maintaining the Customer management systems
Release management for Salesforce pipeline of work, following the Agile methodology
Engage with business stakeholders with a focus on the Contact Centre
Collaborate with the Contact Centre, CRM Marketing and other business stakeholders

Key requirements:

Solid Service Cloud and Lightning user interface experience
Strong Contact Centre/Customer Service orientation
SFDC Administration Certification as a minimum
Excellent written and oral communication skills
Experience working in an Agile Framework

Daily rate:
Initial 3 month contract - up to £500 per day (Outside IR35)

Location:
Hybrid working going into the London offices 1-2 days a week
This is a great opportunity if you have exceptional technical, analytical, and problem-solving skills