Waiting List Co-ordinator - Leicester, United Kingdom - University Hospitals of Leicester NHS Trust

University Hospitals of Leicester NHS Trust

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The UHL Thoracic Surgery Department is an emergency-led service, based at Glenfield Hospital. The unit is a centre of excellence within the UK and also enjoys international recognition.

This will be based on a fix term/Secondment contract 37.5 hours a week Monday -Friday.

An exciting opportunity has arisen for an enthusiastic and dedicated Pathway Coordinator to work within the Thoracic Service at the Glenfield hospital.

The work includes the processing booking patient's operation dates, adding patients on to the waiting list, booking patients on HISS and ORMIS system and booking patients Covid swabs before surgery date.

Also, to ensure all Local and National Standards are applied to referrals, RTT & National Cancer Wait Times Targets, date stamping, data quality checks, partial booking in accordance with UHL Patient Access and Data management Policy.

This will be achieved by working alongside the Thoracic Surgery medical staff and other administrative teams to deliver excellent patient care.

If you work well under your own initiative, prioritising your workload and understand the importance of good communication, whilst working within a team then we would like to hear from you.

It would be an advantage if you already have experience in the various hospital systems and have at least one year's administrative experience in dealing with customers or patients.

To provide a full administration service for the medical teams across the Clinical Management Group ensuring that the quality standards of the Trust are met.

To provide support and guidance to patients, carers, relatives, company representatives and others contacting the service.

To ensure and deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT 18 weeks and Cancer 62/31 day) Recording of patient data through use of HISS and other patient administration systems in an accurate and timely manner and in accordance with the Referralto-Treatment policy.

Working closely as part of a multi-disciplinary team, providing a high standard of service and liaison with patients and staff at all levels

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.

We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 14,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do

They are:

We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust )

To receive waiting list slips and make sure they are added to the system within 24 hours.
To ensure full utilisation of theatre slots available.
To ensure all Local and National Standards are applied to the Waiting List, RTT & National Cancer Targets, data quality checks, and the UHL Patient Access and Data Management Policy
The booking of any overseas visitors, referring any oversees patient to the Overseas Patient Manager.
Liaise with clinicians regarding availability theatre lists and co-ordinate lists
Comply with private patient protocols, including arranging additional lists/ overruns of additional lists to accommodate these patients and ensure the appropriate information is shared with the insurance company/private patient
To monitor, maintain and report theatre cancellations, including notice time given.
To ensure case notes are at the ward ready for theatre if a list is booked at short notice or the notes are within your area.
Manage admissions and request associated pre

- op assessment appointments and ensure results and notes are provided to the relevant team for this. Liaise with tertiary centres for out of area patients.

Ensure all patient requirements are met for admission such as transport and interpretation services as required
Provide cover for colleagues as and when required.
Telephone and general office duties.