Income Officer - Manchester, United Kingdom - Castlefield Recruitment

Castlefield Recruitment

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

**Income Officer

Castlefield Recruitment are currently working with a Greater Manchester housing association who are looking to appoint a permanent Income Officer.

The role offers hybrid working for £26,806per annum.

Income Officer
Housing Association
- About The Role:

creating and maintaining of rent accounts for new and existing tenants including production, monitoring and chasing of rental invoices, calculation of tenant contributions, service charges and responding to all queries on rent and council tax accounts
Supporting the Income Manager in the issuing of yearly rent increase notifications for all tenants, liaising with Housing and Customer Services team
Dealing with all tenant and former tenants queries which can include, rent payment, terms of tenancy, recovery of rent arrears and housing benefit queries ensuring that policies and procedures are followed
Maintaining contact with tenant's representatives, Local Authorities, or other nontenant income providers to ensure any rent arrears debts are cleared
Working with the Regional Housing Manager to deliver agreed action plans for restricted rents and supports the preparation of evidence for appeals and supports the Housing Officer with any liaison visits with the tenant and/or support worker
Ensuring that all Council Tax that is liable to be paid is covered by rent

**Income Officer