Job Brokerage Officer - Ilford, United Kingdom - Care Providers' Voice

Care Providers' Voice
Care Providers' Voice
Verified Company
Ilford, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Care Providers Voice
We are a free network connecting all care providers across London.

There are Care Providers' Voice WhatsApp groups and virtual meetings for each of the individual boroughs to connect providers locally for up to date information and support.


Our objectives are for providers to:

  • Have a platform for information sharing and peer
- to
- peer support

  • Have a stronger voice of social care in health
  • Have greater resources for social care
  • Improve the profile of social care
  • Encourage new entrants to work in the sector
  • Influence social care policy
  • Collate providers' experience to communicate to local and central government

Purpose of role:


  • To contribute to the achievement of Care Providers' Voice objectives, particularly in relation to Employment, Skills and Enterprise provision.
  • To work with the brokerage, employment and training teams in Barking& Dagenham, Havering and Redbridge to 'match' the unemployed people with job vacancies in social care.
  • To provide support to providers in Barking& Dagenham, Havering and Redbridge in relation to Recruitment and Workforce Development
  • To promote local employment opportunities, including apprenticeships, to local residents to help develop a strong local workforce
  • To promote collaborative working amongst Care Providers' Voice partners through information sharing and referrals.

Major duties & responsibilities:


Service Development & Delivery

  • To deliver and monitor Care Providers' Voice KPIs; working to agreed objectives, targets and resources.
  • To ensure positive promotion of the service across the boroughs.
  • To maintain effective administrative and monitoring procedures to support the delivery of the service.
  • To assist Care Providers' Voice Business Development Manager with evaluation of Care Providers' Voice for Business provision, advising on best practice and providing feedback to partners / stakeholders.
  • To work alongside the Care Providers' Voice team to identify areas of extension for the Care Providers' Voice for Business programme through additional events and workshops.

Delivery of Recruitment Support and Matching Service

  • To provide information and advice on the end to end recruitment process to employers including developing job descriptions / person specifications, promoting vacancies, screening CV's and conducting first round interviews.
  • To deliver a job brokerage / matching service, sourcing suitable clients for identified vacancies in line with key requirements of the job description
  • To ensure effective management of CRM database
  • To develop a proactive account management approach to sourcing, developing and maintaining effective relationships with employers
  • To deliver monitoring reports on client progress through referrals made to vacancies on a monthly basis
  • To provide monthly tracking data on number of vacancies identified and number of vacancies filled

Contacts and Relationships

  • To engage in cold calling, face to face employer visits and attending targeted events and networking groups, all with a view to promoting the full Care Providers' Voice for Business offer to the local community.
  • To engage in partnership working with key stakeholders and employers, particularly Jobcentreplus and Apprenticeship delivery providers.
  • To develop, publish and maintain information appropriate to areas of work and make this available to colleagues, external partners and the community.
  • To develop and support cross Council and interagency networks to promote partnership working and improve the qualityofservice delivery and the knowledge and skills of colleagues working in related fields through the understanding of employment support programmes and necessary referral mechanisms.

Personal Development Responsibility

  • To keep up to date with Government legislation related to Employment and Skills provision and Apprenticeship schemes including Employer Grants
  • To take responsibility for own development, actively pursuing learning and developmental opportunities, working with line manager to develop and implement a personal development plan.
  • To adhere to Council's policies on Equal Access, Equal Opportunities and Health and Safety. To support the achievement and implementation of Investors in People.
  • To maintain work and leave logs.
  • To undertake such other duties, commensurate with the nature and responsibility of the post as may be required.

Person Specification

Competencies:


Planning, organising & achieving results:


  • Manages own time to complete tasks within agreed deadlines.
  • Pays attention to detail and accuracy.
  • Familiar with a range of I.T packages e.g. word, excel and outlook.
  • Undertakes all task willingly, is prepared to go that extra mile.
  • Ability to work within set procedures & processes.

Building relationships, working together and in partnership:

  • Co-operates and works well with others in the pursuit o

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