Customer Service Representative - Bristol, United Kingdom - Page Personnel - UK

Page Personnel - UK
Page Personnel - UK
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
A great role with a fast growing manufacturer based in Bradley Stoke

  • This permanent position is offering exciting progression opportunities & £24,000

About Our Client:


Our client, a Bristol-based manufacturer,, has seen unprecedented growth in recent years, establishing itself as a leading player in the industry through its innovative products and commitment to quality.

Due to this, they are looking for a Customer Service Representative to join their dynamic and hard working team, supporting their loyal customers.

The function of this Customer Service Representative role will include

  • Receive the orders from customers and internal machine company orders, verify them or record them on the ERP and follow them up (delivery times, dispatch and payment).
  • Take care and follow up the special procedures for orders from key customers.
  • Control the receipt of orders, verifying the fulfilment of provisions.
  • Process refunds and coordinate with Logistics in the process.
  • Contact the transport company to contract palletize loads.
  • Detail, get and/or approve the necessary documents for dispatch.
  • Follow up of the goods dispatched and address any incidents that may occur, detailing the documents and movements in the corresponding systems.
  • Work with the client processing, maintaining an updated data base of clients, price lists, discounts.
  • Identify and propose action for continuous improvement for the optimisation of the processes in the workplace.

The Successful Applicant:


What's on Offer:


  • A competitive salary of up to £24,000 (reviewed yearly)
  • 25 days holidays plus bank holidays
  • Excellent progression opportunities
  • Parking onsite
  • Flexible working model
  • Contact
  • Abigail Scott
  • Quote job ref
  • JN
  • Phone number
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