Administration Assistant - Derby, United Kingdom - Novax Recruitment

Novax Recruitment

Verified Company

Derby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administration Assistant
Derby
Full-time temporary contract
£9.80

This is your chance to work as part of a professional team dealing with a diverse customer base, including vulnerable and older adults.

As part of the team, you will be required to arrange for the accurate invoicing of customers and Housing Association's, deal with queries relating to the invoices, participate in recovery of outstanding debts and provide general administrative support to theteam including making installation appointments, raising orders for goods and stock, assist with the compilation of monthly statistical data, photocopying, scanning and collation and inputting of customer data into computerised systems.

Main Duties and Responsibilities:

Arrange for the creation of new customers using Liquid logic, Oracle and other computerised systems as required as part of the process
To ensure all customer paperwork and contracts are processed in line with set procedures
In the absence of the Accounts Clerk answer calls. Take messages as appropriate and ensure these are passed on to be with dealt as required.
Assist with the compilation of statistical data, workload management and other information systems as required
Provide general administrative support for the team including photocopying, scanning, indexing, answering telephone calls, message taking etc.
Update and record serial numbers of newly delivered equipment and participate in the stock management process
Schedule appointments, visits, installations as necessary, using social care database and other systems available
Collate information from customer questionnaires
Coordinate and undertake annual data checks of all service users on the system
To have an understanding of the uses and availability of Telecare and Telehealth equipment.
Ensure confidentiality of customer information within GDPR and any other relevant legislation and guidelines.
Comply with standing orders, financial regulations and Departmental instructions.

Skills required:

Wide range of computer skills
Microsoft office programmes including word and excel
Telephone skills.
Customer service skills.
General office duties.
You will need to have the ability to organise your own workloads, prioritise tasks and work to deadlines.