Sales Administrator - Exeter, United Kingdom - DC Space & Storage Solutions Ltd

Description

Sales Administrator Role

Key attributes required - Customer focused, detailed & efficient

Reports to - Sales Manager

Roles and Responsibilities
Responsible for managing service level agreements for key accounts alongside installers, and the sales team. Work with systems to ensure quoting, follow up and customer responses are within agreed time frames. Providing customers and prospects an _outstanding service experience_ that compels them to buy, again and again.

• Downloading survey documents, creating quotes and following up with clients
• Managing the company 'sales' inbox and directing enquiries efficiently
• Taking incoming phone calls and directing enquiries efficiently
• Sourcing products from supply chain in order to create quotes
• Arranging appointments for reactive visits with installers and clients
• Arranging client appointments for the sales team
• Coordinating information to and from installers

Benefits & Perks

• Fast growing, young, enthusiastic, results driven team
• Generous remuneration package with bonus scheme to incentivise performance
• Focus on training and upskilling to maximise potential in staff
• Flexible working opportunities on successful completion of probation
• Opportunities to develop within the company both in this role and others
• Positive problem solving attitude
• Customer focused and a great relationship builder
• Competent using systems
• Efficient and organised able to respond quickly to customers requirements
• Comfortable using the phone
• Attentive to detail

Company values

• Quality
• Operate at the highest accredited levels in the industry

• Speed

• Respond to customers within our agreed SLA's
• Integrity always do what we say we will
• Focus on customer satisfaction
• Safety at the heart of everything we do

Hours, Remuneration and Holiday Entitlement
- £25,000 - £30,000 p.a. (depending on experience) plus performance bonus scheme

• Standard holiday entitlement 28 days including bank holidays in a calendar year

• Monday

• Friday 07:00 17:00
• 3 month Probation period
• Immediate start
• Staff breakfast and lunch provided at regular intervals

Salary:
£25,000.00-£30,000.00 per year


Schedule:

• Monday

to Friday


Supplemental pay types:

• Bonus scheme

Work Location:
One location