Customer Service Advisor - Redhill, United Kingdom - Reed Talent Solutions

Reed Talent Solutions
Reed Talent Solutions
Verified Company
Redhill, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We're seeking passionate individuals to become Customer Service Advisors at a leading insurance company in Redhill
As a Customer Service Advisor, you'll play a crucial role in assisting policyholders with their claims. Your problem-solving skills will be essential in finding solutions that prioritise customer needs. This is a 6-month fixed term contract with the potential of cross-training and contract extension beyond 6-months.


What you'll be doing:


  • Handling inbound calls from policy holders to support them with their claim,
  • Resolving customer queries through providing comprehensive support across a variety of needs
  • Finding solutions to keep customers at the heart of our client's services.

New to the insurance industry? No worries


Previous experience isn't necessary as our client will fully support you with comprehensive training to ensure you're set up for success.

You'll just need to be able to deliver fantastic customer service and be proficient with your IT skills.


What's in it for you?

  • Competitive Salary (£21,870)
  • Performancebased discretionary bonus
  • Multiskilled allowance for crosstrained individuals
  • Employee discounts
  • 22 days of holiday, rising to 27 with service
  • Private Healthcare
  • Opportunities for career growth and salary enhancement
  • Hybrid working arrangements (minimum of 40% officebased and remaining workfromhome)
  • Free travel insurance from day one

Job Types:
Full-time, Fixed term contract

Contract length: 6 months


Pay:
£21,870.00 per year


Benefits:


  • Canteen
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Transport links
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Work Location:
In person

Reference ID: 00068

Expected start date: 03/06/2024
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