Document Author/process Planner - Sunderland, United Kingdom - Capita

Capita

Verified Company

Sunderland, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join us as a Process Mapper and Document Author with EDF Energy

(Full Time, 6-month initial contract, Hybrid may be required in Durham office on occasion)

About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations.

We support with expertise applied by the talent acrossour business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever - and we always need new talent to help us achieve our goals.

About EDF Energy

We want to bring affordable, low-carbon energy to everyone and to do that requires both sharp minds and smart ideas to help shape the UK's energy future.

With the development of a new nuclear power station on the horizon, our goal is to become the best andmost trusted energy supplier for our customers, through a combination of trust, transparency and teamwork.

EDF Energy is a core part of the EDF Group, one of the largest energy companies in Europe with key business operations in the UK, France, Italy, Belgium and Poland.

We are the UK's leading generator and supplier of low carbon energy, producing around one-fifthof the nation's electricity and employing more than 15,000 people.

We operate nuclear, coal and gas power stations, wind farms, and combined heat & power plants. We have a focus on safe, dependable energy generation and an ethos of service excellence. We intendto play a leading role in new nuclear build in the UK and secure a bright future for the combined business and its employees

The role

Administer and control all documentation that makes up the business management system for EDF Renewables UK & Ireland and make these documents available to all users via a SharePoint-based user interface.

Working alongside the Quality Lead.

Key Tasks & Responsibilities

Work collaboratively with stakeholders to define business processes and then document them in a userfriendly way.
Ensure that processes 'hang together' such that effective cross linkages are clearly identified and represented, and any gaps/deficiencies highlighted.
Document new or existing unwritten controls and translate these into formalised procedures
Excellent listening skills to tease out key information
Rapidly able to absorb, sort and align information
Ability to easily work across multiple stakeholders/stakeholder groups
Reformatting of flow charts
Documenting as yet unwritten or new processes
Attending and documenting processes in workshops
Maintain and evolve the Business Improvement SharePoint Hub site.
Administration duties as required by Quality Lead or the wider business

Skills & Qualifications

Detailed understanding of document control
Ability to work across multiple teams to ensure documents are reviewed and updated appropriately.
Able to work accurately under time pressures
Strong interpersonal skills and ability to document the essential information.
Lean methodology awareness

Please note successful applicants will be required to go through vetting and Security Clearance