IT Technician - Colchester, United Kingdom - TT TECH SOLUTIONS LTD

TT TECH SOLUTIONS LTD
TT TECH SOLUTIONS LTD
Verified Company
Colchester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

We are currently seeking a
IT Technician for a UK's leading wholesalers based in Essex, focussing on providing high quality IT Support with excellent customer service.

You will be responsible for ensuring customers receive a strong and consistentservice experience.


As a IT Technician you will be tasked with the following:

  • 1st line support for technical queries on our Ecommerce Website and referring these issues
  • Assist with setting up new PC's/Laptops/Mobiles as required and Onboarding staff members
  • IT Support ticket system monitored and maintained.
  • Issues responded to promptly and either resolved or elevated to next level

The key things we're looking for from our IT Technician:

  • Good understanding of computing & software
  • Problem solver, ready and willing to support others, but not at the expense of fulfilling the required tasks & activities
  • Cloud based technologies
  • Good understanding of Windows and Microsoft products
  • Good understanding of ERP software systems
  • Logical and Technically minded and ability to understand and remember system processes
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