Customer Service Administrator - Milton Keynes, United Kingdom - Aspire Personnel Ltd

Aspire Personnel Ltd
Aspire Personnel Ltd
Verified Company
Milton Keynes, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Our client is currently recruiting for a Customer Service administrator to join their team on a perm basis.


Primary role responsibilities

  • Answering the telephone, obtain accurate information when message taking or dealing with the customers requirement as and when able
  • Create sales order in SAGE from customer orders received
  • Create supplier purchase orders
  • Process & managing orders to be shipped and ensuring any undelivered items are followed up with the appropriate courier to final resolution.
  • Liaise with Customers & Suppliers
  • Manage open backlog of sales order through to invoicing
  • Issue customer invoices
  • Assist credit control with accounts on hold, chasing payment, issue monthly statements
  • Assist accounts payable activities with queries
  • Ensuring defined processes and procedures are adhered to and maintained at all times, in line with ISO 9001:201
  • Ensure invoicing is complete for month end
  • Filing
  • Stock Taking activities

Technical Knowledge

  • SAGE 50 Account Professional 2 yrs min or similar essential
  • Order processing and dealing with Customer queries experience required
  • Product and equipment knowledge training given
  • Microsoft Office: outlook, excel, word
  • Intermediate level essential
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