Business Support Assistant - London, United Kingdom - NatWest Group

NatWest Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Business Support Assistant

In this business management support role, you'll be helping with key activities, including restructuring ExCo and leadership minutes and coordinating business continuity plans
You'll be delivering general operational and administrative services to the team, as well as suspense account reconciliation, and the management of our case management handbook
We'll look to you to take proactive actions to improve processes, while escalating and working with others to provide fitforpurpose solutions

What you'll do:

Day-to-day, you'll deliver business management support to make sure the business has appropriate infrastructure that operates effectively.

You'll also make sure the respective area is compliant with all procedures and policies for delivery against statutory, regulatory and legal obligations.

In addition, you'll be:

Supporting senior management to deliver and implement change management while driving initiatives to improve efficiency and effectiveness
Providing operational support to enable our business to work within the segregation of duty parameters
Promoting the business internally and acting as an ambassador for the department

The skills you'll need:

To be successful in this role, you'll need experience of working within an operations function.

You'll also need good stakeholder management skills, with a proven ability to influence at all levels, including with senior management, and to collaborate across our organisation.

Not only will have you business management experience, and a passion for learning and working as part of the wider business team, but you'll have Microsoft skills, specifically SharePoint and Intranet knowledge.

Commercial knowledge and a product or lending background would be advantageous.

Furthermore, you'll demonstrate:

Expertise across commercial products and clients
A proven understanding of risk concepts, such as appetite, assess, monitor and control
Good verbal and written communication skills