Sales Assistant and Barista/ Tearista - London, United Kingdom - Camden Tea Company
1 week ago
Description
Camden Tea Co- Sales assistants and potential tea gurus wanted
We have a large selection of products (over 100 different teas and herbs) and it is important that team members are knowledgeable about the products and are able to engage in a friendly and informative way with the customer.
Our main goal is to encourage customers to purchase tea and accessories from either our shop or online. We do this by creating a friendly and interesting atmosphere.You are there to educate the customer by listening to their requirements explaining what is on offer and then seeing if you can fulfil their requests.
We are very highly rated across all platforms and it is very important for us to keep and grow this reputation of friendliness, politeness and being engaging. On Google we are rated with a perfect 5s, Camden Tea Bar is also listed in Tripadvisors TOP 10% of cafes in the world and we wnat to keep it that way
What is expected?
- At least 3 years of cutomer service, ideally retail focused
- Treat the customer as you would like to be treated.
- Provide the customer with knowledge and advice about the teas.
- Attitude should be approachable and friendly.
- Punctual, Polite, Presentable
- Actively engaging customers, every customer should be greeted as you would like to be greeted when entering a shop.
- Make sure shop is clean, shelves dusted, floor swept, wood polished etc.
- Record all sales, monetary value and stock sold.
- The shop and all equipment should be left at the end of the day as you would like to arrive to it in the morning.
- Making drinks for customers, hot or cold and tidying the tables after.
Not essential:
- social media knowledge and ability
- happy to be in explanatory videos and other social promotions.
Hours: 32-40 per week
Job Types:
Full-time, Part-time
Salary:
£10.00-£12.00 per hour
Job Types:
Full-time, Part-time
Part-time hours: 32 per week
Salary:
£10.00-£12.00 per hour
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Flexitime
- Referral programme
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Experience:
- Hospitality: 1 year (preferred)
Work Location:
One location
Reference ID:
CAM TEA BAR1
Expected start date: 09/01/2023
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