Administrator - Edinburgh, United Kingdom - Willis Towers Watson

Willis Towers Watson
Willis Towers Watson
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Administrator

  • Edinburgh, GB
August 04, 2023

This is a rewarding role, drawing on and further developing, team working, administration and organisational skills.

Day to day responsibilities include, but not limited to, all aspects of client liaison support (external and internal) as well as other administrative duties supporting the consulting team such as calendar management, travel arrangements and effective and professional client liaison.


What can we offer you? Full training is provided including new starter induction and further training thereafter.

As an industry leader, we offer a competitive salary and excellent benefits package including;
Company pension scheme
Life insurance
Medical insurance
Cycle to work Scheme
Comprehensive Well Being at Work programme
Eye care vouchers
Flexible benefits including critical illness cover, dental cover and many other options.


The Role
You would be responsible for, but not limited to:

  • Providing a seamless/reliable high level of general office/administrative support to the team.
  • All aspects of visitor and client liaison, including welcoming visitors/clients, setting up meeting facilities, arranging for catering for meetings and daily office use, interacting with other departments such as Information Technology, Facilities etc.
  • Working alongside the other business support colleagues to provide high quality professional support to the consulting team, including production of client materials; create reports, letters, meeting notes, presentations in accordance with company templates, branding and house style, produce clientready template material, proofreading nontechnical material, assist in the preparation of client billing etc.
  • Follow and comply with the internal Records Management systems

The Requirements

Technical skillset should include:

understanding of the Microsoft Office 365 suite (Word, PowerPoint, Outlook, MS Teams); and a good understanding of Excel, strong command of the English language, spelling and grammar; good level of numeracy; accurate typing/data entry efficiency.


Personal attributes should include:

  • Friendliness with a strong customer service and client focus.
  • Ability to work as part of a team is key, you must be willing to actively participate and contribute and use your initiative to help other busy administrative team members
  • You need to be a strong communicator, with clear written and oral communication skills
  • The ability to be persistent and persuasive with colleagues at all levels within the business
  • Solution focused
  • Attention to detail
  • Ability to multitask
  • The ability to handle sensitive information in an appropriate manner
  • Excellent organisational skills, with the ability to estimate workload, prioritise and work to agreed timescales reliably
  • Have a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems


At WTW, we trust you to know your work and the people, tools and environment you need to be successful.

The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients.

Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.


We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements.

Please speak to your recruiter to discuss more.

**Equal Opportunities Employer
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