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- Implementation of GenAI projects
- ITIL Experience
Service Management process methodology + ITIL v5
Great stakeholder management and Operations Delivery support/management
- Change Management process, alongside the Transition and L1 + L3 support teams
- Leading operational aspects of large application footprint and operational teams
- Familiar with SRE methodology and techniques
- Development into Production
- Responsible for ensuring there is a strong adherence of all Support resources to the Automation Operating Model
- Responsible for ensuring there is adequate rota of resources to support both business pipeline of changes + incident remediation over 24/7
- Proactive communications and follow-up of incidents with Level 1 support or with other support groups, until they are resolved
Service Management Consultant - London Area - Damco Solutions
Description
Role Title: ITIL Service Management Consultant
Location: central London
Job Type : Contract
Mandatory Skills
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Managing Consultant
Only for registered members London Area
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Consulting Manager
Only for registered members London Area
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Management Consultant
Only for registered members London Area
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Managing Consultant
Only for registered members London Area
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Management Consultant
Only for registered members London Area
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Management Consultant
Only for registered members London Area
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Consulting Manager
Only for registered members London Area
-
Management Consultant
Only for registered members London Area
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Managing Consultant
Only for registered members London Area
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Management Consultant
Tarka Talent- London Area
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Management Consultant
Only for registered members London Area
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Management Consultant
Only for registered members London Area
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Managing Consultant
Only for registered members London Area
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Managing Consultant
Only for registered members London Area
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Management Consultancy: Manager
Only for registered members London Area
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Senior Management Consultant
Only for registered members London Area
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Senior Consulting Manager
Only for registered members London Area
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Graduate Management Consultant
Only for registered members London Area
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Managing Consultant — Strategy
Only for registered members London Area
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Workforce Management Consultant
Only for registered members London Area
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Manager, Strategy Consulting
Only for registered members London Area