Content Strategist - London, United Kingdom - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The J.P.

Morgan UI Toolkit is a design system solution for building web and mobile user interfaces at scale that incorporate best-of-breed interactions and visual design.

It helps the Bank deliver cohesive, ADA-compliant experiences across organizational boundaries, products and channels.

As our team grows, we're looking for a content specialist to support and help lead the project's content strategy. We need a content all-rounder with the ability to understand and translate strategy to deliver site improvements on time. We wanted a motivated doer, focused on content that is in the best interests of our users.

Collaborating with designers, developers, information architects, product owners and UX writers, this role will help us build a world-class design system.

Responsibilities:

Implement and contribute to the content strategy and vision for the design system.
Write communications, education pages, case studies, etc.
Help lead the project content team.
Edit the writing of others.
Drive best practices and consistency.
Project manage the content program, facilitate meetings.
Drive best practices and consistency.
Evangelize content standards.
Evaluate and audit existing content.
Provide insights for improving the content experience.

Essential content strategy experience/understanding:

Excellent writing, editing and proofreading skills.
Ability to understand and translate strategy into deliverable projects.
Management of content teams.
Content experiences with websites and apps.
Adherence to brand and style book guidelines.
Experience in editing content from many contributors into a consistent voice and tone.
Digital publishing processes.

Essential UX experience/understanding

Digital user experience.
Ability to learn technical concepts (e.g., design theory, component functionality).

Preferred experience

Design systems.
B2B financial services content.
AP Stylebook.

Our group
We're Digital Experience Design (DXD)-an award-winning team, recognized for its accomplishments in design and innovation.

Our group is global, with over 200 product designers, UX researchers, service designers, content strategists, creative technologists and other specialists.

We partner with business, product, and technology stakeholders across J.P.

Morgan's Corporate & Investment Bank (CIB) to create world-class fintech products and non-digital solutions that drive engagement, increase client satisfaction and delight users.

Leveraging the latest techniques and technology, we develop a comprehensive understanding of user needs and desired outcomes-and deliver on them.

Simply put, we create solutions that are better by design.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce.

Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements.

Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan,