Customer Service Advisor - Featherstone, United Kingdom - Groomfield Recruitment Ltd

Groomfield Recruitment Ltd
Groomfield Recruitment Ltd
Verified Company
Featherstone, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Care Advisor

Featherstone


Groomfield Recruitment are looking for Customer Service Agents to join their client based in Featherstone on an temp - perm opportunity.


Please note:


  • DBS checks will be carried out for this position
  • Please consider this when you are applying.

The duties involved in this role are:

  • Work flexibly and efficiently to meet internal and external customer needs, whilst maintaining the highest possible professional standards
  • Outbound calling with customer service being at the forefront of the calls
  • To follow and promote relevant SOPs and Company policy and procedure to always ensure clients safety.
  • Ensure correct use of the system and maintain a high level of data quality.
  • Ensure patients are contacted in a timely manner complying with patient confidentially and data protection protocols.
You will have an excellent customer service background and be confident using the phones daily.


Requirements:


  • Clear basic DBS this can be done for you if you don't already have one
  • Efficient and polite communication skills
  • Ability to construct professional written communications
  • Computer Literate
  • High level of accuracy and attention to detail

Hours:


  • Monday to Friday
  • 40 hours per week
  • 09:30 18:00

Salary:
£11.44per hour

Please submit your CV if this role is of interest to you.


Job Types:
Full-time, Temp to perm

Contract length: 12 weeks


Salary:
£11.44 per hour


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person
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