Concierge - Stockton-on-Tees, United Kingdom - Clermont Group Ltd

Clermont Group Ltd
Clermont Group Ltd
Verified Company
Stockton-on-Tees, United Kingdom

1 day ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Reception Area

  • Checkingin visitors and answering telephone
  • Directing Visitors, giving instructions and directions
  • Concierge services when required
  • Liaising with tenants
  • Couriers and deliveries
  • Newspapers
  • Flowers
Lobby Maintenance

  • Printer /Binder
  • Office Stationary
  • Ensure smooth running of hospitality for meeting rooms
Meeting Rooms

  • Managing meeting room calendar
  • Clearing and prepping meeting rooms in a timely manner
Additional

  • General IT (basic)
  • Maintain clean and safe reception area
  • Documenting and communicating action
  • Ensuring the Reception Manual is up to date at all times
  • Training of the Clermont Support Team
Health & Safety

  • Maintaining a clean and safe reception area
  • Reporting any health and safety issues to client
  • Vigilance of all visitors and addressing suspicious behaviour
Management and Reporting

  • Manage content on the building APP
  • Handle customer fault reporting by logging, reporting and resolving issues
  • Research and initiate ideas for new services to enhance building offering
  • Meeting room and ground floor technology coordinate and support
Sales

  • Assist with preparation of marketing material and updating marketing channels
  • Keep and update enquiries and viewings tracker
  • Conduct customer viewings when necessary in person, or by 'virtual' technology
  • Help with move in process
  • Prepare customer welcome packs when new customer starts
  • Source and update local promotional offerings on building APP
  • Come up with ancillary income ideas and offerings for the building
Executive Assistant duties - ad hoc

  • Carry out administrative tasks for team on an adhoc basis

Salary:
£12.00 per hour


Schedule:

  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • StocktononTees: reliably commute or plan to relocate before starting work (required)

Application question(s):

Work Location:
In person

Reference ID: 2506M
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