Fleet Assistant Surrey - Stonebridge, United Kingdom - Surrey Police

Tom O´Connor

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Description
Division / Department - Joint Transport Service
Grade - Grade E
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £24,814 - £28,181
Working Hours Hours per Week
Politically Restricted - No


The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Role


The Fleet Assistant role is to provide local support for operational teams and departments which operate and use Joint Transport Service (JTS) supplied vehicles and equipment.

They liaise between the 4 JTS Workshop and Frontline Units to ensure that all vehicle repairs and maintenance are carried out in a timely and efficient manner.

Key Responsibilities


  • To ensure that all the vehicles and / or equipment operated by the operational teams and departments in the assigned location or geographical area are serviced, maintained, and repaired in a timely and efficient manner. This will require liaising and co-ordinating with the local workshop or agreed third party provider to book and deliver vehicles for maintenance / repair.
  • To deliver and collect vehicles and / or equipment from the workshop, accident repair centres, third party garages / dealerships and operational teams and departments.
  • To ensure that any repair or service which has been undertaken by third party supplier is completed and that any invoice or maintenance documentation is delivered back to the JTS workshop for processing.
  • To carry out minor vehicle repairs which include tyre, wiper blade and lamp filament replacement on site.
  • Managing the local vehicle servicing plan on the Fleet Management system to ensure all vehicles and / or equipment are maintained at the appropriate time to the required standard.
  • To support the JTS Service Delivery Department across Surrey & Sussex deliver an effective and efficient service which will require co-ordinating with all the JTS Service Delivery Workshop teams and Recovery agents. They may be required to remove or make safe Police equipment such as Airwave Radio and road signage before the vehicle is repaired or maintained by a third party or in-house provider.
  • Pro-actively advise vehicle user to ensure that regular vehicle checks are completed to ensure that the vehicles fully serviceable. This can be in the form of posters, verbally or by holding meetings with the local operational and department supervisors and managers.
  • Acting as a 'super user' of the vehicle telemetry and CCTV system to enable the efficient use of the local fleet vehicles while assisting the Driver & Vehicle Management System team as the local liaison with the Divisional Management Team.
  • Managing the local storage of stock such as screen wash, oil and lubricants on site in accordance with COSHH and General H&S requirement for the workplace operated by the JTS team on site.
  • Supporting other Fleet Assistants in the same or local geographical areas in time of leave or sickness to ensure the correct level of service is maintained to support the local operational teams and departments.
  • To carry out weekly inspections of allocated bulk fuel equipment and refuelling area. To supervise the delivery of bulk fuel deliveries across the geographical location across Surrey & Sussex at the agreed time and date.
  • To file all vehicle documents such as vehicle work orders in the individual vehicle record. To manage the individual vehicle logbooks and dispose when no longer required to keep the documents.
  • Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post.
Skills & Experience

Educated to GCSE level standard (or equivalent)

Good level of technical ability (Vehicle Technology NVQ level 1 or equivalent)


The Fleet Assistant must be in possession of a current full UK Driving Licence category B ( to include manual vehicles) and be expected to travel to external and internal workshop premises and contractors as part of this role.

A good knowledge of modern vehicles and vehicle systems. Demonstrable engineering knowledge and skills to replace various components such as wheels, and wiper blades.

Well evidenced organisation skills with the ability to continually prioritise own workload and work to strict timescales.


Excellent communication skills with experience of engaging stakeholders and external suppliers and the ability to build and maintain effective working relationships.

Demonstrable experience of working within a team and working under own initiative.

A good level of competency with IT office solutions such as Microsoft word and excel. Preferably a working knowledge of SAP or other such fleet management systems or ability and willingness to be trained.

Proven understanding of H&S regulations which include, Control of Substances Hazardous to Health (COSHH) 1998, Lifting Operation and Lifting Equipment Regulations (LOLER) & Provision a

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