Legal Support Assistant - Newcastle Upon Tyne, United Kingdom - qed legal
Description
QED are representing a global leading law firm who are looking for a legal support assistant to join their projects & construction team.
This firm is committed to providing development opportunities for their staff to help them to fulfill their career aspirations and opening up continuous opportunities.
The Role:
- Manage the production of documents and check returned work produced by the Document Production team/speech recognition for accuracy/formatting before it is passed to the relevant lawyer.
- Taking and making client related calls, dealing with and handling message taking as appropriate.
- Manage Interaction and ensure new prospects, clients and contacts, activities and business development information are added.
- Responsible for keeping up to date with client specific protocols and processes, implementing, providing guidance and training to others where necessary and ongoing monitoring
- Responsible for files to be opened and closed and supervise general filing requirements and record keeping and production of engagement letters ensuring compliant at all times.
- Monitor and manage key dates for clients and ensure compliance procedures are up to date on all files and matters.
- Support fee earners in business development activities including the involvement in preparation of pitches and presentations, scheduling meetings e.g. tenders, directories, internal clients.
- Manage diaries, ensuring they are upto date, anticipating requirements e.g. associated travel /accommodation bookings, meeting rooms, drafting itineraries, preparing agendas, preparing and circulating papers.
- Produce and maintain Excel spreadsheets as required.
- First point of contact for the team, dealing with queries and acting on initiative to provide exceptional client service, promoting and developing ownership within the teams.
- Arrange for the preparation and collation of internal sector newsletters and briefings.
- Arrange photocopying, printing, organising couriers, sending out letters, faxes etc.
- Receiving instructions via digital dictation for tasks and acting upon the same
- Have knowledge of document management/case management systems
- Have effective communication skills & strive to provide an exceptional client service at all times
- Excellent team player
- Willing to take on new responsibilities & challenges
- Methodical approach with excellent attention to detail
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