Lead Contract Support - London, United Kingdom - CBRE GWS

CBRE GWS

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CBRE Global Workplace Solutions is a global provider of integrated facilities and corporate real estate management.

We are recruiting a Lead Contract Support to join the team located in London where they will be working alongside one of our major Clients.

Role Purpose
To provide exceptional customer service and comprehensive administrative services to the client and the contract.

In order to be successful in the role it is key that the Contract Support understands procedures, processes and operates them to the required standards.

Responsibilities:

Build and develop relationships with key business and account lead, customers and external agencies.
Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.
Drive high quality commercial performance through understanding the contractual commitments, allow better buying and use preferred suppliers.
Compiling of the Contract Review pack
Conducting supplier surveys on MySupplier
Compiling of the Customer Monthly Management Report
Support the preparation and delivery of monthly Contract and Business Unit Reviews.
Managing the Contract Support Team to control the invoice pool.
Coordination of subcontractor files, ensuring they are statutorily compliant with QHSE requirements
Build a Contract Support Team and ensure team is effectively utilised.
Lead and develop a Contract Support Team, providing the necessary training and development to ensure effective delivery.

Supervisory Responsibilities
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values.

Requirements:

Education & Experience
Hold academic passes with at least GCSE Maths and English or equivalent.

Minimum of 3 to 4 years experience in Contract Support or Finance Support role.

Communication Skills
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

Financial Knowledge
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Scope:

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

About CBRE Global Workplace Solutions:

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services.

Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc.

is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices).

CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020.

It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year.

Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note:

the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

GWSEMEA

Salary:
£35,000.00-£45,000.00 per year

Benefits: