Senior Administrator - Reading, United Kingdom - Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust

Verified Company

Reading, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You will be an enthusiastic and experienced administrator, with the ability to empathise, and be supportive and sensitive to the needs of others.

Willing to undertake relevant training and development, you will be computer literate and be able to work effectively in a team.

Working as the central point of contact you will maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures and administrative tasks.

The post holder will provide a high level of administrative support and maintain effective office processes and procedures within the Bed Management Team and Place of Safety Team.

The post holder will work under the direction and supervision of the bed managers and clinical team lead and ensure good communication is maintained, being the first point of contact for the service.

Be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures and administrative tasks
Maintain effective communication across the team, taking phone calls and either directing the caller to the appropriate team member or taking messages as required.
Administer all office systems to a high standard, both electronic and hard copy, across the service, ensuring they run smoothly through having well planned and organised administrative systems and processes in place
Efficient and accurate recording of data on all electronic systems, including the use of RiO and production of reports and documents for team members
Interpret key performance indicators and prepare reports on patient flow
Assist in the collection, processing and presentation of service data received for Locality management and other Trust services
Work in a collaborative manner with internal services, stakeholders, and other agencies. This may occasionally involve processing information that may be sensitive or distressing
Manage the distribution of service user and staff communications and information across the service as required
Order items/services via the P2P finance system and ensure all stock levels are monitored and audited on a regular basis
Support projects within the service by undertaking various administrative tasks

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

The trust employs almost 5,000 people over more than 100 sites and community settings across Windsor & Maidenhead, Slough, Bracknell Forest, Wokingham, Reading and West Berkshire.

As an inclusive employer, we value diversity and are proud to be a Stonewall 100 Top Employer. Whatever your background or individual needs, at Berkshire Healthcare you'll be supported by friendly and professional managers to succeed.

These are the values that we live by at Berkshire Healthcare:

Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

Flexible working options to support work-life balance.
27 days' annual leave rising with service + opportunity to buy and sell leave
Generous NHS pension scheme % employer contribution
Excellent learning and career development opportunities
Advanced IT enablement

- 'Cycle to Work' and car leasing scheme

Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants via the Blue Light Card
Staff networks for race, diversity, disabilities and more to support equality
Generous maternity, paternity and adoption leave and access to our three staff nurseries

The "must haves" for this role:

Education to GCSE grade C, including English and Maths.
NVQ Level 3 or equivalent
At least 3 years' experience of working within an administrative service.
Ability to work on own initiative.
Ability to work as part of a team.
Demonstrates confidential and effective written and verbal communication skills with the ability to empathise, be supportive and sensitive to the needs of others

If you're someone who shares our passion for excellence and care, join us and let's be outstanding together.