Customer Service Advisor - Oswestry, United Kingdom - Oakley Recruitment Ltd

Oakley Recruitment Ltd
Oakley Recruitment Ltd
Verified Company
Oswestry, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Advisor - £11.53 per hour

Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Oswestry. This is an excellent opportunity to join a thriving fast-paced environment as a Customer Service Advisor on initially a temporary basis

Summary


You will deliver an outstanding level of service to all our customers, by handling all operational enquiries in a professional, productive and timely manner.


Duties & Responsibilities

  • Delivering outstanding customer service
  • Maintaining accurate customer records in line with our policies and procedures
  • Managing customers queries and transactions, ensuring the customer is fully aware of all information
  • Liaising with areas of the business in order to complete customer requests to the high standards required and within agreed company processes and SLAs
  • Following the complaints management framework according to company policies

Skills and experience

  • Excellent range and use of communicating skills
  • Excellent customer service skills
  • Take ownership of work
  • Excellent attention to detail
  • Developing and maintain working relationships

Package and benefits

  • 35 hours, Monday to Friday 9am 6pm on a rota basis
- £11.53 per hour

  • Immediate start
  • Parking

Job Types:
Full-time, Temporary contract

Contract length: 3 months


Salary:
Up to £11.53 per hour


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Oswestry: reliably commute or plan to relocate before starting work (required)

Work Location:
One location


Reference ID:
EJ263

Expected start date: 06/03/2023
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