Band 3 Medical Administrator - Warwick, United Kingdom - Total Assist Healthcare Group
Description
You will be required to work Monday to Friday with an occasional Saturday shift.Duties:
- Act as a point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate.
- Inputting and maintaining data on data systems, together with the associated correspondence.
- Monitoring data input and printing reports from computerised systems as required.
- To arrange/schedule assessments and reviews for Nurse Assessors, including contacting individuals and family members/representatives and other relevant professionals, as required.
- Collation and preparation of relevant documentation in support of service delivery.
- To support clinical brokerage function in the setting up of care packages, as required.
- Responsible for organising meetings for the department, minute taking, calendar management and planning any administrative work as required.
- Deal with invoice queries in an efficient and timely manner, as required.
- The post holder will adhere at all times to the service guidance, and work within established policies, procedures, protocols and systems ensuring quality standards and performance as directed.
- Answer telephone calls, taking messages and passing on accurately to the relevant department/person.
- Ensure that general office supply levels are maintained.
- To deal with all outgoing and incoming mail. Responsible for sorting all outgoing mail to ensure that IG standards are adhered to. To send post recorded delivery when requested.
- Promote the image of the department, checking that notices and leaflets are up to date and well presented.
- Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate
- Word processing and processing documents (faxing/scanning/photocopying) when required.
- Demonstrate office systems and department requirements to new starters.
- Undertake research and development as directed.
- Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales
- To carry out other appropriate delegated duties as required.
- To ensure compliance with all statutory and mandatory training.
- The post holder will carry out any other duties as may reasonably be required by their line manager.
Salary:
£80.00-£90.00 per day
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Coventry: reliably commute or plan to relocate before starting work (required)
Experience:
Medical Administration: 1 year (required)
Work Location:
Remote, may occasionally be required on site.
Salary:
£80.00-£90.00 per day
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
Medical Administration: 1 year (preferred)
Work Location:
Hybrid remote in Warwick
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