IT Assistant - Atherstone, United Kingdom - Wrights of Twycross Ltd

Tom O´Connor

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Description

Wrights of Twycross is a UK based, market leading Transport, Environmental and Waste Management Solution provider working alongside some of the UK's leading energy and water utility suppliers.

Located on the Warwickshire/Leicestershire border, we provide a bespoke range of services for both domestic and commercial customers including drain and sewer jetting, vacuum tankering, tank and lagoon cleansing, biosolid/digestate recycling and bulk haulage.


We are expanding our IT team and seeking a full time
IT Assistant with a passion for mobile devices, SharePoint and Cybersecurity.

Based at our head office,
Gopsall House Farm, Bilstone Road, Twycross CV9 3PP, and reporting to the IT Manager, you will wear multiple hats to keep our systems running smoothly.


Responsibilities:

-
Mobile Device Management: liaising with our communication providers, ensuring tablets and phones are optimised for productivity.
-
PC Support: liaising with our outsourced IT providers and staff, diagnosing and resolving PC-related issues.
-
Asset Tracking: Maintain meticulous records of all IT assets, liaising with third-party suppliers for procurement.
-
User Management: Handle onboarding and offboarding processes, ensuring smooth transitions for new hires and departing employees.
-
SharePoint Maintenance: Keep our companywide SharePoint sites organised, updated and user-friendly.
-
Cybersecurity Awareness: Understand and implement best practices to safeguard our systems and data.
-
Excellent Record Keeping: Maintain detailed logs of incidents, resolutions, system changes and site documentation.


Experience:

-
Android Proficiency:Familiarity with Android operating systems, troubleshooting and app management.
-
PC Troubleshooting: Knowledge of PC hardware, software and common issues.
-
User Onboarding/Offboarding: Familiarity with HR processes related to new hires and departures.
-
Procurement Skills: Ability to work with suppliers and manage orders.
-
SharePoint: Experience maintaining SharePoint sites and enhancing collaboration.
-
Cybersecurity Mindset: Awareness of security threats, risk mitigation and incident response.
-
Attention to Detail: A meticulous approach to documentation.


Salary:
£26- £28k
(dependent upon experience).

Excellent opportunity to join a family-run business. Applicants must have their own means of transport due to our rural location.


We are a family business and harbour a collaborative and supportive culture whereby we look to develop our employee's skills and offer a variety of work.

We are a FORS Silver, ISO 9001, 14001 and 45001 accredited business, working in many sectors from Utility, Construction, Industrial and Agricultural.


website:

  • Strictly no agencies please._

Job Types:
Full-time, Permanent


Salary:
£26,000.00-£28,000.00 per year


Benefits:


  • Free parking
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday

Experience:


  • Android device troubleshooting: 1 year (required)
  • IT Technical support: 2 years (required)
- maintaining SharePoint sites: 1 year (required)


Licence/Certification:

  • Full UK Driving Licence (required)

Work Location:
In person

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