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- Oversee operational delivery across a portfolio of high-end client sites
- Build strong relationships with senior stakeholders across hotels and venues
- Lead and develop a team of Area Managers and Site Managers
- Drive performance, service quality, and employee engagement across all sites
- Work with the senior leadership team to deliver strategic initiatives and growth plans
- Ensure full compliance with H&S legislation and internal systems
- Monitor budgets, costs, and reporting tools to drive efficiency
- Lead audits, KPIs, and continuous improvement projects
- Travel expenses or car allowance
- Laptop & phone
- 28 days holiday (including bank holidays)
- Career progression
- Opportunity to work with London's top hotels & venues
- 3+ years' experience in a senior multi-site operations role in hotels
- Strong people leader with experience managing large and diverse teams
- Excellent understanding of budgets, reporting and service-level KPIs
- Confident communicator, able to work closely with senior clients and stakeholders
- Working knowledge of H&S compliance (NEBOSH/IOSH desirable)
- Experience working in or with 5-star hotels or luxury environments highly desirable
- Must have driving license
Operations Manager - London - Corecruitment Ltd
Description
Job Title: Operations Manager – Luxury Hospitality Portfolio
We are seeking a hands-on, people-focused Operations Manager to oversee multiple sites across London for a market-leading high-spec cleaning and facilities company that partners with London's most prestigious hospitality venues.
This is a fantastic opportunity for a confident, strategic operator who thrives in a fast-paced, high-expectation environment and has experience managing large, dispersed teams in hospitality.
About the Position
Company Benefits
The Successful Candidate
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