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  • Operations Manager - London - Corecruitment Ltd

    Corecruitment Ltd
    Corecruitment Ltd London

    4 weeks ago

    Description

    Job Title: Operations Manager – Luxury Hospitality Portfolio

    We are seeking a hands-on, people-focused Operations Manager to oversee multiple sites across London for a market-leading high-spec cleaning and facilities company that partners with London's most prestigious hospitality venues.

    This is a fantastic opportunity for a confident, strategic operator who thrives in a fast-paced, high-expectation environment and has experience managing large, dispersed teams in hospitality.

    About the Position

    • Oversee operational delivery across a portfolio of high-end client sites
    • Build strong relationships with senior stakeholders across hotels and venues
    • Lead and develop a team of Area Managers and Site Managers
    • Drive performance, service quality, and employee engagement across all sites
    • Work with the senior leadership team to deliver strategic initiatives and growth plans
    • Ensure full compliance with H&S legislation and internal systems
    • Monitor budgets, costs, and reporting tools to drive efficiency
    • Lead audits, KPIs, and continuous improvement projects

    Company Benefits

    • Travel expenses or car allowance
    • Laptop & phone
    • 28 days holiday (including bank holidays)
    • Career progression
    • Opportunity to work with London's top hotels & venues

    The Successful Candidate

    • 3+ years' experience in a senior multi-site operations role in hotels
    • Strong people leader with experience managing large and diverse teams
    • Excellent understanding of budgets, reporting and service-level KPIs
    • Confident communicator, able to work closely with senior clients and stakeholders
    • Working knowledge of H&S compliance (NEBOSH/IOSH desirable)
    • Experience working in or with 5-star hotels or luxury environments highly desirable
    • Must have driving license

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