Total Customer Satisfaction Graduate - Cranfield, United Kingdom - NISSAN

NISSAN
NISSAN
Verified Company
Cranfield, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
In TCS, we represent the Voice of the Customer.

This means that we gather information from our Customers and translate what they are saying into an Engineering Quality strategy for the business.

We then work cross-functionally to ensure that our Customers experience Top Nissan Quality in all aspects of their Nissan product and experience.


Day-to-day tasks in TCS are varied; you could be identifying concerns and fixing parts, analysing survey data, using influence with our dealerships to enhance the Customer Experience, or ensuring that our products are designed in the best way possible to meet our Customer needs.


  • SalaryStarting at £33,904 per annum
  • Hours39 hour per week


  • Location

  • Nissan Cranfield
  • Position
  • Graduate
  • Date Listed 8 May 2024
  • Closing 22 May 2024
  • Duration 2 years
    Summary:
  • If you are an exceptional student, working towards or with a 2:1 degree and you want to kick start your career with an amazing global company, then read on

The People:
We have Artists, Video Game heroes, Movie Buffs, Runners, Musicians, Tinkerers, Amateur Chefs and DIY enthusiasts We are a diverse team, working together in the exciting world of the Automotive Industry


The Hiring Process:
You find this job ad You read the ad You get excited about working with us You tell us you're interested (apply) We call you if we think we're a good fit for you We ask each other questions and decide if we want to meet in person We invite you to an Assessment Centre (a fun day to meet and problem-solve together) You come and work with us Simple
What you'll need:

Working towards or with a 2:1 degree in Engineering


What you'll be doing:

We're not just looking for your average graduate - we're looking for an Outstanding Engineer with great people skills.

We know you're good at the academic stuff, so we're more focused on finding people who will fit with our teams, challenge us and live the New Nissan Way mindsets in everything they do.

Nissan is an Equal Opportunity Employer for all.

Applicants will be considered for all positions regardless of race, gender, military status, disability, or any other status protected by law.


Our offer to you:


  • Hybrid working


  • Competitive salary £33,90

  • An internationally diverse and inclusive working environment
  • Plenty of opportunities to develop and grow, with worldclass training courses
  • Free Health and Wellbeing support
  • Access to cheap car lease scheme
  • Early finish Fridays
  • Lots of opportunities to develop and grow, with worldclass training courses
  • Free Health and Wellbeing support
  • Access to cheap car lease scheme
  • Early finish Fridays

Benefits at a glance
:

Salary starts from £33,904 rising every 6 months

  • Company pension programme
  • Company share scheme
  • Car ownership scheme
  • Fitness centre
  • Paid overtime and time in lieu
  • Private healthcare
  • 26 days' annual leave plus bank holidays
  • Free onsite parking

Application process:


ONLINE APPLICATION:

-
Assessment centre:

-
FINAL INTERVIEW:


Sometimes you will be asked back for a 2nd interview, this will be dependent on department and is normally an informal interview to discuss your specific organisational fit.

Throughout all of this stage, we want you to feel as relaxed as possible.

We know that interviews can be nerve-wracking but just be yourself and try not to worry about getting anything wrong.

-
Job offer and medical:

Well done, you've got the job You will now receive a job offer from us.

Once you have accepted you will receive a medical questionnaire to complete online and a contract will then be sent to you in the post, which you will need to sign and send back to us.

Now the pressure is off, you've done it Try relax and give yourself time to prepare for your new adventure

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