Brokerage Operations Process Trainer - Redhill, United Kingdom - ARC

ARC

Verified Company

Redhill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Title/Location:
Brokerage Operations Process Trainer, Surrey & WFH
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Salary: £negotiable, average bonus 8% (c.£2,400) + pension contribution to 13% (c.£3,900)
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Office/WFH: 3 days office + 2 days WFH
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Requirements: Previous brokerage operations experience, knowledge of asset classes such as Equities, Fixed Income, ETF's, Investment Trusts etc
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Role Snapshot: Reviewing the processes within the department, ensuring they are performing with accuracy & efficiency, closing any knowledge gaps amongst the team, identifying new risks and implementing/testing controls

The Company/Team:
This is a company known in the industry for developing people.

They have been expanding impressively over the last 2 years, both growing established teams whilst also developing new teams/functions and income streams.

TheBrokerage Operations area is responsible for asset servicing and administration of brokerage holdings on their Retail Investment Platform.

The Role:
This Process Trainer will focus on the support of Stock Plan Services (SPS) and will see you become a Subject Matter Expert (SME) and key contact across Operations

Key responsibilities will include:

Completing daily controls via reports and other checks in accordance with procedures
Ensuring all team procedures are up to date, reviewed and tested
Owning the investigation and resolution of issues, including effective communication with relevant internal stakeholders
Assisting other SME's across the department with SPS queries and actively raising awareness through training and informational sessions
Oversee SPS operations and communication with SPS partners
Ensuring the right processes and practices are implemented across all SPS operational teams

Experience/Skills Required:

For the Brokerage Operations Process Trainer role, our client is looking for solid brokerage operations, someone who has a knowledge of at least some asset classes such as Equities, Fixed Income, ETF's and InvestmentTrusts.

You must be a self-starter with a 'can do' attitude, a strong communicator and good at problem analysis. Any prior experience of working on process improvements would be a bonus for our client.

Additional Information:

The salary for this Process Trainer role is negotiable, with an average bonus of c.8% (£2,400) and company pension contribution up to 13% (£3,900).

There is an excellent benefits package including free parking, freegym, subsidised canteen, WFH flexibility and great opportunities to develop further.

**_The Brokerage Operations Process Trainer _position is one of a number of vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 25 years of experience in thisfield. Areas of expertise include IFA Administration, compliance, customer services, pensions admin/technical roles, mortgage administration, paraplanners, marketing, underwriters and IT related roles. Check the website and feel free to call Darren Snell atany time._