Health Content Officer - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our award-winning team develops engaging, informative and accessible health content across a range of formats.

We're here to make sure all information is easy to understand, inclusive, trustworthy and meets the needs of the diverse population that use our hospitals and community services.

Our materials are highly regarded and you will have the exceptional editorial skills to build on this success.

You will be able to turn complex clinical information into clear and concise copy, using an understanding of health literacy and plain English.

You'll also produce webpages using a content management system (CMS). Applicants with an understanding of digital disciplines such as accessibility and content design would be especially welcome.

We work at a lively pace and enjoy a wide variety of projects, working across our sites with different healthcare professionals and patient groups.

We're also passionate about evolving our service and embed broader digital disciplines like content design and supporting the development of digital products.

We produce evidence-based information in line with our robust processes that underpin our PIF TICK accreditation.

Here are some of the tasks you can expect to take on as part of this role.

Interpreting complex and sensitive information and turning this into easy-to-understand resources.

Using a content management system (CMS) to produce accessible and well-structured online resources.

Editing materials using principles that support health literacy and inclusion (including plain English) in line with the NHS content guide.

Ensuring resources are accurate and evidence-based by following our robust process for the development of all information.

Producing a range of print materials and webpages focused on meeting the needs of patients, their carers or loved ones.

Managing a varied workload, utilising strong project management skills to keep on top of tasks.

Champion the difference our information makes to people accessing services within the Trust.

Additionally, you can expect to work on some exciting projects including:
redesigning existing print resources to populate our Trust website

exploring how to make public feedback process more meaningful

refining our internal processes to align with our new ways of working

Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals: Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield, as well as community services in Lambeth and Southwark.

All have a long history of high-quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts.

We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and, as part of King's Health Partners, we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research.

Job summary

The health content team is responsible for developing and updating high-quality resources, designed to meet the needs of our patients, and their families and carers.

We produce hundreds of patient information resources a year.

The majority of this is written content on the Trust's website, but we also work on leaflets, books, films and other digital projects.

The health content officer will work closely with clinical teams from across the Trust to develop accessible and clear information, in line with our policy and approval process.

The post holder will also work closely with health content leads (staff in each clinical specialty with an interest in health content) to help govern our resources.

The post is suitable for someone with significant or substantial experience in digital content management, and additional experience in publications, editorial, communications or patient involvement.

It is suitable for someone with excellent verbal and writing skills, and attention to detail.

The post holder will work with the wider communications team to raise awareness of the value of good health information, our processes and the range of information we have available.

The quality of our health information has been recognised by awards from the BMA and the Bupa Foundation.
Key relationships

Health content team (health content manager, 2 senior health content officers and 3 health content officers)

Head of digital communications and health content

Director of communications

The wider communications team

Directorate health content leads (health content group)

Drugs and Therapeutics Committee

Clinical and support staff throughout the Trust

Communications staff across King's Health Partners

Main duties and responsibilities

Write, edit and oversee the production of high-quality health content.

Use advance