Sales Assistant - Ellesmere Port, United Kingdom - McArthurGlen Designer Outlets
Description
Job description Experience Focused**-
Provide every customer with a luxury experience, working above and beyond the expectations of the Customer to create memorable experiences:
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Be knowledgeable across all store products and services available to Customers
Driving Results
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Care for your store and products, ensure housekeeping standards across all areas of the store, including stockroom, back of house and shop floor are maintained to a high standard:
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Ensure omni order packed with care and attention, and sent out within specified time frames:
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Ensure VM presentation standards are updated, maintained and reflective of the current VM guidelines, liaising with VM team for support and guidance:
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Be aware of and follow the company procedures to ensure the health and safety of your customers and colleagues is prioritised and security of stock is protected:
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Maintain stock awareness across all product categories, ensuring customer products are accurately processed at point of sale, return, delivery, transfer and omni distribution
:
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Support the store outside of your normal day to day area of responsibilities as and when needed to meet the demand of the store and our customers
:
- ** Ensure deliveries and transfers out are completed with the correct process and within agreed time frames in accordance with Mulberry guidelines
- including Customer repairs, returns and store transfers.**
Communication and Building Relationships
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Consistently demonstrate the Mulberry Employee and Brand Values in daily activities and behaviours:
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Acting as an ambassador for the Mulberry brand, be passionate about all aspects of Mulberry products, services and experiences that Mulberry has to offer:
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Communicate positively and authentically with your colleagues and Customers adapting style and approach as needed
Job Reference:
CHE03323
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