Product Designer - London, United Kingdom - Metro Bank PLC
Description
Team Digital
Location Holborn Office
County Central London
Ref # 19782
Closing Date 01-Aug-2023
We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included.
We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What you will do:
- Work closely with our product, tech and propositions teams designing and delivering outstanding feature improvements to service our digital customers.
- Creating, delivering and launching new products, product features and user journeys with high usability (which are simple, easy to use and that customers love)
- Building great relationships with Data, Product, Technology and Marketing teams to lead a collaborative process from discovery to delivery, to shape and define the user experience of both new and existing features
- Defining the customer and business problems and leading the creation of prototype options as well as running user interviews to validate solutions
- Reviewing the performance of releases to identify learnings and find ways to enhance them further
- Being a design advocate and look for ways to continually strengthen our design practice
- Providing development teams with support and guidance to help follow our design standards and our UX best practices
- Finding solutions to design problems and extend our UX/UI toolkits and templates when required
- Producing UX wireframes and Hi-Fidelity designs
- Lead and facilitate collaborative workshops, creating detailed prototypes, wireframes, journey maps and other deliverables to help communicate ideas
- Conduct effective user research and usability testing
We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and be able to call out any concerns.
What you will need:
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
- Previous experience designing digital online products for Web web and native apps
- Some Financial services experience or previous exposure to FinTech is advantageous although not essential.
- Experience working in a development team with understanding of Agile/Scrum methodology
- Designing using Sketch/ figma and building clickable prototypes (using figma or other prototyping tools) to conduct user testing
Our promise to you
- We will make sure that you are wellrewarded by providing you with a great salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
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