Deputy Head of Soft Fm Services - Norwich, United Kingdom - Norfolk & Suffolk Foundation NHS Trust

Tom O´Connor

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Description

Activate contract KPI failures Chair and approve actions and minutes of meetings with external contractors Process and log contract variations To manage and liaise with soft FM contractors.

Use customer feedback mechanisms to assess performance of contractors and to make recommendations which will improve the patients experience.

Responsible for ensuring staffing levels and outputs match the level of business and service required Work in collaboration with contract management Ensure effective financial controls in managing all soft FM budgets and assets so that budgetary targets are met.

Assist the Head of Soft FM Services with the development of fully worked up and costed business cases for the provision of facilities services, identifying appropriate suppliers and ensuring finance issues are dealt with promptly and professionally.

Responsible for authorising online orders using Oracle

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