Tlhc Radiology Admin Team Leader - Liverpool, United Kingdom - Liverpool Heart & Chest Hospital NHS Foundation Trust

Liverpool Heart & Chest Hospital NHS Foundation Trust

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Targeted Lung Health Check (TLHC) Programme operates from LHCH as part of a national project aimed to facilitate earlier diagnosis for patients considered to be at high-risk of developing lung cancer.

Liverpool Heart and Chest Hospital have been selected as the Single Point of Access (SPA) provider for multiple place areas within Cheshire & Merseyside.

Eligible participants who are aged between 55-74 who smoke or have ever smoked will be invited to attend a lung health check.

The health check will be conducted by a lung specialist nurse who will complete the assessment and provide lung health advice; the results of the assessment will then be used to calculate a persons individual lung cancer risk score.

Anyone at high risk will be invited to have a low-dose CT scan.

The objective of the program is to deliver a service that supports and facilitates the early detection and treatment of lung cancer and to improve the respiratory health of the population.

The project will run in partnership with health care providers, commissioners, Public Health England and both local and national Cancer Alliance.

The admin team leader will be responsible for supervising and providing support for the administration assistants within the THLC admin hub.

The post holder will be responsible for ensuring all standards of quality, safety and customer care are delivered, as well as managing staff attendance, education and development.

The post holder will be required to ensure that standard operating procedures and customer service standards are adhered to and maintained across the team.

The main duties of this job description are explained; however, these will continue to evolve in line with the delivery of this national project.

The post holder will be required to work over 5-days per week but may be required to work additional hours on occasion to cover busy periods.

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services.

This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

Principal accountabilities

Responsible for the day-to-day management of administrative team to ensure adequate cover is available across relevant admin tasks / duties.

Ensure admin team prioritise daily tasks to achieve set deadlines.

Ensure admin team input all necessary data into the patient electronic system correctly and accurately.

Ensure admin team complete time sensitive documentation including outcome letters / onward referral in line with local procedures and guidelines.

Coordination and management of clinic sessions ensuring that dates and venues for the weekly clinics are booked and ensure clinic sessions are fully optimised.

Data quality management of patient electronic record system EMIS Web and CRIS.

Facilitating and performing effective minute taking when required.

Close monitoring of patient pathways, ensuring patients are booked in accordance with project guidelines.

Responsible for stationery stock control and ordering of clinical and non-clinical supplies as required.

If necessary, provide cover for the admin assistants in times of long-term sickness or short notice cover.

Undertake other duties in accordance with the grade of this post as delegated by the TLHC Admin Hub Manager.

MANAGERIAL / LEADERSHIP

The post-holder will:

Work with the TLHC Operational Support Manager and participate in meetings and contribute to the establishment of effective teamwork across the admin team.

Participate and support the induction and Trust wide training programs for the administrative staff, and ensure the team adhere to Trust policy and procedures.

Work with the TLHC Operational Support Manager to develop and maintain robust working procedures for the administration team to adhere to.

Directly line manage admin assistants, including first level sickness management, appraisals, allocation of work and professional development.

Directly line manage admin hub health roster and staff rotas

Coordinate, monitor and supervise staff, and coordinate and monitor their activity reporting any concerns to the TLHC Operational Support Manager.

Work closely with consultants, specialist nurses, clerical and other staff to effectively manage clinic sessions.

Take responsibility for own role, identifying any kno