Lead Family Engagement Worker - Manchester, United Kingdom - POPS

POPS

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Job Title:
Lead Family Engagement Worker

Location:
HMP Manchester

Responsible To:
POPS' Operations Manager

Hours: 37.5 hours per Week

Salary:
£13.70 per hour

PURPOSE OF THE POST

Based within the prison establishment, the focus of the role is to oversee the delivery of POPS' Visitor Centre and Family Welfare Service within the establishment and to work closely with prison staff to ensure POPS' family welfare and support is embedded and is an integral part of the prison pathways at HMP Manchester.

Providing information, advice and guidance for prisoners' children, families, and significant others, throughout the custodial sentence.

MAIN TASKS

Activities

Support development and delivery Children, Families strategy at the establishment.
Oversee the daytoday operations of POPS' family welfare services.
Be the Single Point of Contract (SPOC) for prison staff in respect of ensuring complaint and effective delivery of Family Support Service
Oversee the daytoday rostering and supervision of POPS' staff to ensure contractual compliance.
Ensure all prisoners are made aware of POPS' family support service on induction into the establishment.
Support prisoners and their loved ones to retain positive relationships and communication during the custodial sentence.
Engage with appropriate community agencies in response to the identified needs of prisoners' children, families and visitors. Including signposting where appropriate
Support family members to be included and involved in the development of sentence plans, release plans, ACCT, Healthcare and other relevant prison processes.
Ensure support for those prisoners not receiving visits.
Maintain accurate case management files on POPS' online CRM system.
Collate and produce statistical and narrative reports to be forwarded to Line Manger each month.
Communicate with prison Offender Management Unit, Prison Key Workers, and other agencies to ensure appropriately and timely sharing of information.
Attend and contribute to prisonbased meetings when required.
Organise and Chair POPS' family forums (as stipulated by the Family Service contract) produce minutes and updates.
Plan and facilitate Family Day visits in compliance with contractual requirement.
Participate in training that is considered relevant to the post.
To be flexible i.e., work weekdays/weekends and travel as required.
To cover other areas of POPS' service delivery as required.
Ensure all POPS' and prison relevant policies and procedures are adhered too.
Carry out additional relevant tasks as assigned by line manager.