Caretaker - Richmond, United Kingdom - Richmond and Hillcroft Adult and Community College

Richmond and Hillcroft Adult and Community College

Verified Company

Richmond, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role

Our caretaker team plays a critical role at the college by providing safe, secure and welcoming spaces for our college community. Caretakers report to the Estates and Facilities Manager and provide caretaking services for both of our campuses - in Richmond and Surbiton, with your primary site of work being based at our Hillcroft campus in Surbiton.

The responsibilities of the role are set out below, across areas such as:
Day to day activities; Health and safety; and Administration.

Day to day activities
To open the College premises in good time to allow staff, learners and visitors to enter the premises.
To deliver timely, high quality service in order to support the work of the College in meeting the needs of learners, staff and other clients. E.g. timely room layout for classes, events etc.
To monitor and respond to requests logged on the Estates Help Desk system
To understand customer needs and provide the highest levels of customer service to internal and external parties. Timely responses to requests.
To manage deliveries.
To manage site in terms of ensuring issues are resolved or reported in a timely fashion, as to not impede the college operations.
To effectively coordinate with other internal teams e.g. IT and Learner Services teams.
To liaise with and oversee contractors as required. Please note we have onsite contract cleaning, catering and security teams.

_ Key measure:
The campuses run smoothly and the caretaker team receives excellent feedback from all users of the spaces. Requests are dealt with promptly and effectively._

Health and Safety
To support the Estates and Facilities managing in ensuring that all Health and Safety requirements are met and recorded
To carry out and log health and safety and compliance checks as per required schedules. On a timely basis
To undertake risk assessments with support from the Estates and Facilities Manager
To support the Estates and Facilities managing in ensuring that our campuses remain covidsafe.
To be familiar with and follow all relevant policies and procedures
To act as Chief Fire Marshal and support in coordinating fire excavations both planned and unplanned.
To act as a first aider in the absence of Security.

_ Key measure of success:
Health and safety checks are carried out consistently and thoroughly. All compliance standards are met or exceeded._

Administration
To monitor and update the helpdesk system on a timely basis.
To create requisitions on the purchasing system.
To keep electronic and paper records up to date.
To log and report accidents, incidents and near misses.
To assist in the preparation of other reports, as directed by your manager.
Good knowledge of Microsoft products required.

_ Key measure of success:
All records are complete and maintained on a timely basis._
Work pattern

36 hours per week, across 7 days. Rota system in place.
Infrequent emergency response in the event of out of hours incidents may be required. This will be compensated separately.

Key skills