Support Consultant - Glasgow, United Kingdom - Nigel Frank International Limited

Nigel Frank International Limited
Nigel Frank International Limited
Verified Company
Glasgow, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Support Consultant (2nd Line)

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Dynamics NAV/BC Support Consultant

This role offers hybrid working

What's on offer

  • Basic salary up to £35,000 dependant on skillset
  • 25 days holiday per annum, plus bank holidays
  • Opportunity for internal progression
  • Personal development plan product training will be provided
Responsibilities will include

  • To work closely with the implementation consultancy team, assisting where necessary
  • Receiving and logging requests from the support desk and end users monitoring the progress of requests
  • Keeping updated on the newest software releases
  • Providing technical guidance to the support team when required
  • Assisting and supporting the overall team in the delivery of projects
  • 2+ years' experience in a 1st/2nd line support role
  • Dynamics NAV/D365 Business Central experience essential
  • Experience of wider business processes, such as Sales, Purchase, Inventory, Projects, and Manufacturing
  • Ability to build strong relationships with customers of all levels within the organisation
  • A natural problem solver, with strong interpersonal skills
Scotland
- £35,000 to £35,000 GBP

  • Support Role
  • Level: Junior
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