Customer Care Coordinator - Sale, United Kingdom - Bridge of Hope
Description
Customer Care CoordinatorJob Specification - Sale - Trafford
Job Title:
Customer Care Coordinator (CCC)
Salary:
On target earnings (OTE) of £26,000 per annum (£10.75 per hour pro rata)
Bonus Uncapped - Typical bonus of £300-£500
Location:
Manchester - Sale - Hybrid model after training
Hours: 40 paid hours per week.
Shifts:
Typically Monday to Friday between the hours of 9am to 5:30pm.
Main Purpose of Role
- This is a fantastic opportunity to be a part of a Business to Consumer (B2C) team that is part of a multichannel Contact Centre.
- We are a fun but focused team that works hard and has a real passion for delivering total customer satisfaction.
- The role will include generating revenue by scheduling appointments with customers and prospects whilst also providing a high level of customer service.
- We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do.
- Excellent communication skills
- A proactive mindset, with a willingness to be flexible, agile & react positively to change
- A natural ability to build rapport whilst working from a call guide
- Self-Motivated and with an acceptance of responsibility of achieving personal targets and KPI's
- A Confident and professional telephone manner
- Strong organizational skills, and the ability to plan and priorities your own workload
- Ability to work in a paperless and pen less environment
- Computer literate preferably with previous experience of working on internal databases or
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
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