Housing Officer - Aberdeen, United Kingdom - Sanctuary

Sanctuary

Verified Company

Aberdeen, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Location:

Aberdeen, Scotland, GB, AB24 2PL- Department: Housing Services- Operation: Sanctuary Housing- Closing Date: 02/08/2023- Salary: £ £29589 / year- Requisition: 211582Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England.

Our staff help make a real difference to the quality of people's lives.

Housing Officer - Part Time - x2 positions

Aberdeen

£28,109 - £29,589 per year - 30 hours per week (Aberdeen Office)

£17,568 - £18,493 per year hours per week (Mintlaw)
We are looking for two Housing Officers to join our team based in Aberdeen.

As a key member of the team, you will be responsible for ensuring that high quality housing management services are delivered to our residents with a focus on making a real difference to their lives.

This is a varied opportunity that will see you managing a range of situations and helping to build key relationships with internal and external stakeholders, working in a professional manner to resolve problems and improve services.

One role will be based at Aberdeen Office, working for 30 hours per week and the other role will be based at Burnside Court, Mintlaw working 18.75 hours per week.

The role of Housing Officer will include:

Delivering a high quality housing management service to tenants, partners and key stakeholders
Ensuring arrears targets are met, and allocating void and new let properties
Investigating and resolving antisocial behaviour cases
Completing estate management weekly inspections
Identifying shortfalls in service delivery and putting plans of resolution into place
Developing, building and maintaining strong working relationships with tenants, partners and key stakeholders of the business
Ensuring compliance with all legislative and regulatory requirements for both social housing and mid market rent management activities

Skills and experiences:

Proven experience of undertaking a similar role within housing
Knowledge of relevant housing regulations and legislation
Proven experience of delivery high quality tenancy services
Excellent problemsolving skills with the ability to implement solutions
Ability to build strong working relationships with internal and external customers
Basic understanding of Microsoft Office packages is essential
SVQ3 in relevant area or equivalent qualification
Travel is a requirement of the role, therefore a full valid driving licence is essential

Why work for us?
Sanctuary Scotland Housing Association is one of the country's largest social landlords.

We provide around 8,000 quality affordable homes for rent and sale to those least able to compete in other sectors of the housing market.

We strive to ensure our investments provide sustainable benefits to the communities we serve. As a not-for-profit organisation any surpluses we achieve are reinvested in our homes and neighbourhoods. Our Investors in People accreditation shows Sanctuary Scotland's commitment to being the best employer we can.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package.

The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays
A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme

To view the job profile please click here

Closing Date:
_ _2 August 2023

'For an insight into what it's like to work for us, take a look at
#LifeatSanctuary
on Twitter'

Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.