Operations Coordinator - Milton Keynes, United Kingdom - Executive Facilities

Executive Facilities

Verified Company

Milton Keynes, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This major international company specialising in printing equipment and security systems are now seeking an Operations Coordinator for their Milton Keynes operations department for a 6 month contract

Note:
Now considering part-time and fully remote.

Duties

Provide initial telephone contact for all customer enquiries.
Log incoming customer calls on the system in accordance with company guidelines
Route calls and allocate to Field Service Engineers to provide optimum territory coverage within Service Level Agreements (SLA)
Ensure scheduled service visits are completed within their specified time frame
Liaise with Operations Director and Stock Controller on stock requirements
Liaise effectively with customers in connection with order and despatch enquiries.
Filing of all paperwork within Call Logging area.
Provide reports as requested by the Manager.

Experience