Nights Intensive Housing Officer - Exeter, United Kingdom - Building Recruitment Company

Building Recruitment Company
Building Recruitment Company
Verified Company
Exeter, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Night Support Worker (Homelessness)

LOCATION:
Exeter





HOURS:
(37.5 per week)

SALARY:
£20,397- £22,366.50





DURATION:
Temp + Permavailable


START DATE:

ASAP

Additional information:


The Night Intensive Housing Officer is expected to provide a professional out of hours' customer service which ensures the security of the building and the safety of customers and visitors within a 42-bed homeless hostel.


Main Activities and responsibilities for the Role:

  • Prevent breaches of occupancy agreements by proactively managing incidents in a timely and appropriate manner to deescalate situations.
  • Proactively engage with customers in an appropriate manner talking and listening to provide appropriate responses including sign posting or information.
  • Maintain personal knowledge of individual customers' cases regularly reviewing customers support plans, risk assessments and duty log. Accurately record any changes to customers' behaviour or circumstances in a timely manner.
  • Complete regular building checks as instructed including visual inspections of equipment, furnishings, external doors, all access points and monitor CCTV. This will include checking the condition of individual rooms in a sensitive manner to evaluate conditionof the room, identify repairs and maintenance issues or any breaches to the occupancy agreement.
For more information on this role please contact
Phoebe Orchard on or send an up to date CV to
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