Front of House Assistant - Swansea, United Kingdom - EllisKnight Bespoke Solutions
Description
Front of House Assistant
Work with us at one our client's luxury student accommodation sites in Swansea.
This is a full time, permanent role working 37.5 hours per week on a rota basis.
You will work 5 days out of 7, 8am - 4:30pm or 11:30am - 8pm.
Key Tasks
- Conducting tours and viewings of the property
- Building and maintaining relationships with local universities and sending regular marketing materials and availability updates
- Conduct regular leaflet drops throughout the town and encourage visitors to the site
- Follow up on all interest and ensure that all sales opportunities are explored
- Engage with letting agents and international agents to secure bookings
- Undertaking regular inspections of the show flat and ensure this is set up according to standard
- Attend student university fairs and open days when necessary
- Keep up to date with room prices and special offers to provide accurate information to potential residents.
- Ensuring there is always enough marketing material onsite.
- Supporting with the creation and maintenance of Social media channels and
- Keep up to date with competitor activities.
Knowledge and Skills
- A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
- Great skills with social media, being able to post adverts and stream online on all used social media platforms.
- Confidence with setting up and hosting events for students to increase engagement and encourage rebookings.
- Excellent rapport building abilities.
- Sales focussed and highly proactive approach.
- High standards of dress and presentation.
- Ability to remain calm during difficult situations or in a very busy environment.
- Excellent interpersonal skills, including a pleasant telephone manner.
- A positive and enthusiastic attitude with a strong focus on customer service.
Job Types:
Full-time, Permanent
Salary:
£18,525.00 per year
Benefits:
- Onsite parking
Schedule:
- Weekend availability
Ability to commute/relocate:
- Swansea, SA1: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Reference ID: 3561
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