Client Manager - London, United Kingdom - Office Angels

Office Angels
Office Angels
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Client Manager

£35k

London - Borough/Southwark Tube

Mon

  • Fri 95
Hybrid working


12 month contract


Professional and successful Insurance business based in London is looking to recruit an experienced Client Manager/Team Leader to join their small team.


In this role you will be responsible for managing client relationships and ensure operating objectives are delivered within the team as well as planning and implementing effective operational strategies.


Some of the duties involved:

  • Manage client relationships ensuring the highest standards of service
  • Work closely with internal stakeholders/ and intergroup affiliates to resolve member issues
  • Oversee policy administrators on all bespoke policy referrals for clients and liaise with relevant brokered Insurer
  • Develop documented procedures for key activities within business
  • Analyse existing practices and processes within the team and identify improvements
  • Liaise with underwriters
  • Identify key performance indicators and set objectives for staff

All about you:

  • Significant experience in managing a team
  • Significant experience in working within the insurance sector including a good grasp of policy word terminology
  • Working knowledge of the FCA and FOS rules
  • Proficient knowledge of Microsoft Office suite
  • Excellent influencing skills and negotiating skills
  • Excellent written and oral communication skills

Company Benefits:

  • 25 days holiday
  • Up to 8% pension
  • Interest free season ticket loan
  • Employee Assistance Program
  • Life insurance cover


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.
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