IT Field Support Engineer - Peterborough, United Kingdom - Cerco IT LTD

Cerco IT LTD

Verified Company

Peterborough, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Role
:
IT Field Support Engineer

Location
:
Field Based - Cambridge

Contract Type
:
Temporary to Permanent

Shift Pattern:
Monday to Thursday 11:00 to 21:00

Salary Package
:
£26'000pa + Vehicle + Large Company Benefits

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working in line with role requirements
Career development and lifelong learning opportunities
Opportunity to join Europe's largest privatelyowned IT Company

Key Responsibilities

Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs
Work efficiently and proactively to deliver IT support services to a wide portfolio of customers
Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
Become a trusted adviser to the customer across a range of technical areas

Key Skills / Experience

Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.
Pride yourself on delivering the highest quality service to the customer.
Relish the prospect of the opportunities to train in new technologies and services
Possess excellent customer service skills.
Have strong communications skills and be a strong team player
Hold a full UK Driving Licence
As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance