Client Representative - London, United Kingdom - Global 1st Line Group
Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Client Representative.As a Client Representative, you will play a crucial role in providing exceptional customer service and support to our clients.
Responsibilities:
- Analyze client needs and provide tailored solutions
- Serve as the main point of contact for clients, addressing inquiries and resolving issues
- Build and maintain strong relationships with clients, ensuring their satisfaction
- Collaborate with internal teams to ensure timely and accurate delivery of services
- Provide product knowledge and educate clients on available services
- Assist with onboarding new clients and conducting training sessions
- Identify opportunities for upselling or crossselling products to existing clients
Qualifications:
- Strong analytical skills with the ability to interpret data and make informed decisions
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize, and manage time effectively
- Detailoriented with a focus on accuracy and quality of work
- Strong problemsolving skills and the ability to think creatively
Salary:
From £24,549.73 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 25/04/2024
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