Customer Service Advisor - Salford, United Kingdom - Page Personnel - UK

Page Personnel - UK

Verified Company

Salford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Opportunity to work for a leading Technical business

Excellent benefits

About Our Client:

Our client is a leading Telecoms provider, with a great reputation on the market.

They are looking for Temporary Customer Service Advisors to join the team, as they are going through a period of growth and are looking customer service advisors to join the team.

This role offers excellent career progression, working in a friendly and supportive team environment, within their state of the art offices based in Salford Quays.

As a Customer Service Advisor, you'll be supporting businesses customers with queries
Communicating with internal departments and external networks to rectify problems and offer solutions, whilst maintaining view of the committed SLA
Proactively respond to customer queries
Following processes
Complaint handling where required

The Successful Applicant:

The successful Customer Service Advisor will have the below skills:

To understand customer requirements. responding with professionalism and effectively use your organisational skills.
Ability to work to targets & deadlines
Previously worked within customer resolution management
Excellent communication & organisational skills
Ability to negotiate & offer resolution
Resilient

What's on Offer:

Job offer